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Customer Service

FAQ (Frequently Asked Question)

General questions
Account registration at Element Search is only required if you will be selling or buying products. This ensures a valid communication channel for all parties involved in any transactions. But you can browse any product without being registered.
Yes, you might have to. We send email to the given address to confirm the order ,the status of the order. Also an email is sent to given email address to confirm the registration process.
Sellers
Any registered seller, who presents a work, which is genuine and appealing, can post it on Element Search and can sell over our virtual marketplace.
The steps involved in this process are really simple. All you need to do is:
  • Register a seller account
  • Activate your account
  • Go to the Control Panel section and upload your product
  • The next step is the approval step, which usually takes about 72 hours.
Buyers
Buying a product on Element Search is really simple. Each product has a live preview.
  • Register an account
  • Searching the desired product
  • Adding to cart and provide the required shipping/billing information
  • Choosing a payment method
  • Finalize the order in the review page and submit an order.
Yes, you can order internationally. We deliver the ordered product within 3-15 business days.